Seven tubes.
Before the samples, there were the calls. Then seven tubes with no names, and three rounds of testing to find the one.
Formulation rounds, lab reports, packaging decisions — posted as they happen.
Before the samples, there were the calls. Then seven tubes with no names, and three rounds of testing to find the one.
Early on, a manufacturer gave us kind advice: print the higher number, because nobody reads the certificate. Here's why we won't.
We went quiet for eight weeks. Our first partner couldn't take it further, so we went looking for one who could — and found a team that changed how we think about sunscreen.
The first results are in and the formula isn't where we need it. What came back well, what didn't, and why we're not putting a number in this post.
We thought we'd take our manufacturer's reference lab and move on. Instead we talked to more than ten labs, dug into what each one would quietly leave out, and took weeks choosing one. Today the testing officially starts.
Raw material prices went up between our first samples and the final quotes. There are two quiet ways out — raise the price, or cut the quality. We're taking the third.
The revised samples landed. Both gaps from round one — the shine and the scent — are closed. Here's what "passed" means, and why our opinion is the least important one from here.
The product was going fine. The paperwork around it nearly ended the whole thing. Why we sat down together and didn't fold.
First tubes landed this morning. We tested them against our old favourite, the imported sunscreen we've used for years. Here's where they matched and where they didn't.
Every trip home, half our suitcase was sunscreen for family. One evening in November, we decided to stop carrying it and start making it.